Frequently Asked Questions
Can i cancel order?
Once a payment has been made no cancellation will be entertain.
What to do if paid twice for same order?
If customer paid twice for one product then the refund should be for one transaction.
Where to contact for any issue or complain?
If you have any questions on how to return your item to us, contact us at 011-49093975 all disputes relating to purchase made online on www.hakimtheherbalshop.com shall be subject to the jurisdiction of the Courts of Delhi.
How to get refund for defected product
Once we receive your item, we will inspect it and notify you that we have received your returned item. In case the defect is found genuine, we will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount within 15 working days, depending on your card issuer’s policies.
Packaging Policy
Printing material.packaging and quantity change at any time without any prior notification its all rights of reserve of the owner